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Sutherland Walk-In Interview For Freshers | 22-24 Aug 2018

[0-5 Years] : Sutherland [Hiring For Netflix] Walk-In Drive : 17-19 Jan 2019

About Sutherland Global:

For over 30 years, we’ve been delighting customers through better process. From the very beginning, it’s all we’ve done. In fact, our very first dollar came from process consulting. Three decades later, we have 120 clients from the Fortune 1000, and complete 43 million transactions a month on a digital backbone that spans 19 countries around the world.

Sutherland’s process transformation services innovate at the intersection of business and technology to transform processes that realize our client’s vision.

Company Name: Sutherland Global

Website: www.sutherlandglobal.com

Designation: International Voice Process

Job Location: Navi Mumbai

Experience: 0-5 Year’s Experience

Positions: 50

Salary: Best in Industry

Education/Experience: 

  • Bachelors Degree or HSC with 6 months of work exp.
  • Previous experience within a call center would be considered an asset

Essential Skills: 

  • Actively listens to every detail the customer says.
  • Effectively manages the communication, tools and resources needed 
  • Speaks in a confident, friendly, and helpful way that sounds like a casual conversation
  • Candidate with a flair and aptitude for customer support
  • Amazing phone presence (people can literally hear you smiling) 
  • Experience using a streaming player or gaming system (PS3, Wii, Xbox, Apple TV, iPad) 
  • An understanding of basic computer and home networking terminology (operating systems, browsers, routers, modems, etc)
  • Shift timings:24*7 rotational shifts, 5 days working, Rotational offs (No fixed Saturday/Sunday offs)

Responsibilities:

  • Provide exceptional customer service in a non-scripted world 
  • Perform basic-level technical troubleshooting 
  • Become a professional multi tasked 
  • Drive your own performance within a team environment 
  • Give and receive feedback regularly 
  • Be flexible to work various schedules (and show up on time) 

Apply Mode: Walk-In

Date: 17-19 Jan 2019 [2 PM Onwards]

Venue Details:

Sutherland Global Services,

Liberty Tower,5th floor, Next to Reliable plaza,

Thane Belapur Road

Navi Mumbai.

Note: For Further details contact Sneha : 9619438604

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