Amazon Off Campus Drive |A Work From Home Option | Multiple Locations | 15-30 June 2018

Company Name: Amazon

Website: www.amazon.com

Designation:  Customer Service Associate

Roles: Contract & Permanent

Job Location:

  • Jaipur
  • Coimbatore
  • Bhopal
  • Indore

Experience: 0- 5 Years

Salary: Depends on Location and As Per Company Norms

Additional Benefits: Meal Voucher, Internet Reimbursement, Night Shift allowance, Over time

Mandates: 
Internet Connection with 10Mbps and Power Back Up

Benefits: NSA, OT, Sodexho Coupons

Qualification: Min Qualification 10+2. Any Graduate / PG are eligible.

Knowledge & Skills Required:

  • Action Oriented, Self-Disciplined and Organized.
  • Time Management Skills and Communicate clearly with internal & external customers.
  • Ability to understand and address customer issues.
  • Good Composition Skills.
  • Ability to use Desktop/Laptop, Familiar with Windows 7, MS Outlook & IE, Typing Skills.

Preferred Criteria:

  • Must be self-driven, motivated individual who can learn with minimal support from Manager and Lead.
  • Ensure uninterrupted internet connectivity during work shifts so as to ensure max productivity.
  • Ensure Work-Life environment with no disturbance during work hours.
  • Comfortable in a facts-paced environment, multi-tasked, high energy environment.
  • Will be creative & analytical problem solvers with a passion for excellent customer service.

Customer Focus:

  • Excellent Customer Service Skills.
  • Maintain focus on customer issue in a fast-paced environment.
  • Ability to empathize with and prior customer needs.
  • Inter-Personal Skills with a diverse customer base.
  • Conflict resolution, negotiation and de-escalation skills.
  • Resolve challenging customer issues, escalating when required.
  • Determine customer needs and provide appropriate solutions.
  • Maintain regular & reliable attendance, including daily schedule as assigned.
  • Flexible with working schedule, may be expected to work weekends, holidays and events.
  • Ability to work overtime as required by business.
  • As much as 60 hours a week most often occurring in the weeks surrounding the Christmas holiday season.

Problem Solving Skills:

  • Problem Solving Skills, Decision Making, Time Management, Prioritization of tasks.
  • Ability to approach problems logically and rationally.
  • Action oriented and self-disciplined.
  • Organized and detail oriented.
  • Effectively prioritize work time in various departments to meet business needs.
  • Maintain composure in highly escalated situations.

Apply Mode: Walk-In [Jaipur]

Date: 15-30 June 2018

Venue Details:

Swami Keshvanand Institute of Technology Management and Gramotham,

Ram Nagariya Road,

Shivam Nagar, Jagatpura,

Ram Nagariya, Jaipur, Rajasthan 302017

Contact: Contact: – HR Reuben Thomas; Contact email id- rgeo@amazon.com; Contact no. 8897504030 

Apply Mode: Online + Walk-In [Bhopal & Indore]

Interested candidates can send resumes to below mentioned email id and also can contact the number specified below:-

Contact : HR – Umarani : 8977129976
Email id : mumarani@amazon.com

Apply Mode:  Walk-In [Coimbatore]

Date: 14 & 15 June 2018 [10AM Onwards]

Venue Details:

Amazon Development Centre,

Tower A, 3rd Floor,

India Land Tech Park, CHIL SEZ,

Keeranatham Main Road, Saravanampatty,

Coimbatore: 641035

Contact: – HR Vishal 9836685054 on Call or Whats App [Any Mode]
Email Id – chovish@amazon.com
Please mentioned HR VISHAL on top of your CV (Mandatory)

 Important Notes:

  • Must Carry latest resume, 1 Passport Size Photograph, Valid Govt ID [Original]

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