Amazon!! Work From Home | Walk-In Interviews | Freshers & Experienced Graduates | 2-6 July 2018

Company Name: Amazon

Website: www.amazon.com

Designation: Virtual Customer Service Associate (VCC) [Chat/Voice]

Job Location: Hyderabad, Bhopal, Indore, Chandigarh

Experience: 0- 5 Years

Salary: INR 1.44LPA-INR 1.91LPA [May very depending on locations]

Benefits: NSA, OT, Sodexho Coupons

Qualification: Min Qualification 10+2. Any Graduate / PG are eligible.

Knowledge & Skills Required:

  • Action Oriented, Self-Disciplined and Organized.
  • Time Management Skills and Communicate clearly with internal & external customers.
  • Ability to understand and address customer issues.
  • Good Composition Skills.
  • Ability to use Desktop/Laptop, Familiar with Windows 7, MS Outlook & IE, Typing Skills.

Preferred Criteria:

  • Must be self-driven, motivated individual who can learn with minimal support from Manager and Lead.
  • Ensure uninterrupted internet connectivity during work shifts so as to ensure max productivity.
  • Ensure Work-Life environment with no disturbance during work hours.
  • Comfortable in a facts-paced environment, multi-tasked, high energy environment.
  • Will be creative & analytical problem solvers with a passion for excellent customer service.

Customer Focus:

  • Excellent Customer Service Skills.
  • Maintain focus on customer issue in a fast-paced environment.
  • Ability to empathize with and prior customer needs.
  • Inter-Personal Skills with a diverse customer base.
  • Conflict resolution, negotiation and de-escalation skills.
  • Resolve challenging customer issues, escalating when required.
  • Determine customer needs and provide appropriate solutions.
  • Maintain regular & reliable attendance, including daily schedule as assigned.
  • Flexible with working schedule, may be expected to work weekends, holidays and events.
  • Ability to work overtime as required by business.
  • As much as 60 hours a week most often occurring in the weeks surrounding the Christmas holiday season.

Problem Solving Skills:

  • Problem Solving Skills, Decision Making, Time Management, Prioritization of tasks.
  • Ability to approach problems logically and rationally.
  • Action oriented and self-disciplined.
  • Organized and detail oriented.
  • Effectively prioritize work time in various departments to meet business needs.
  • Maintain composure in highly escalated situations.

Apply Mode: Online + Walk-In

Below Walk-In Details For Hyderabad

Date: 2-6 July 2018 [10AM-3PM]

Venue Details:

Amazon,

Raheja Mind Space, Building No: 9, 10th Floor,

Opposite Westin Hotel, Phase-2, Hitec-City,

Hyderabad: 500081

Below Walk-In Details For Bhopal Location:

Date: 2-4 July 2018 [10AM Onwards]

Venue Details:

Sagar Group Of Institutions,

Sagar Institute of Research & Technology Campus,

K-Sector, Ayodha Bypass,

Bhopal, Madhya Pradesh: 462041

Below Details For Indore Location:

Date: 2-4 July 2018 [10AM Onwards]

Venue Details:

DNR 90,

3rd Floor, High Court Chowk,

Beside Rajani Bhawan,

Above DP Jewellers, Indore

Below Details For Chandigarh Location: [Contact them to Schedule the Interview]

Contact: – HR Payal Kotnala
Contact email id- kotnalap@amazon.com
Contact no. 9821762109

Note: Please carry resume, passport size photograph and one Original Govt ID proof for interviews. 

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