Companies: Satyam,Sitel,Wipro

Job Description:

POSITION 1 : (Semi Tech,US Shift, Rotauonal Shift)

  • 24/7 work environment(Night / Rotational Shifts)*
  • 5 days a week(Weekly offs may not necessarily be Saturdays and Sundays)*
  • Age criteria -(18-40) years*
  • Excellent Communication Skills*

Package:-2-3 Lacs

POSITION 2: Technical and Custoner Care(VOice Process)

  • US Shift,Fixed Shift
  • Positions in Technical and Custoner Care(VOice Process)
  • 5 days a week

Package:-1.4- 2.5 Lacs

POSITION 3: Technical support (US Shift)

This post is first level technical support for basic operational and maintenance of PCs and other peripherals and customer troubleshooting.

Qualification:

  • Bachelor Degree
  • PUC (with one year of experience in international call center )
  • Diploma Courses (post 10+2 with 1 year of experience in international call center)
  • Engineering Degree or PG (with at least 1 year of experience in semi-tech international call center process/ customer care )
  • Basics of Computers (Operating Systems, hardware and internet)
  • Basic PC Hardware / A+ Certification / MCDST Certification (added advantage)
  • Exposure to technical support trouble shooting (added advantage)

POSITION 4: Process Associate Voice Process

  • Interaction with US-based insurance companies for claims resolution
  • Basic knowledge of MS Office
  • Willing to work in night shifts

Candidate Profile:

  • Fresher, experienced graduates/PG(any discipline)
  • Good communication and analytical skills
  • Self-starter and enthusiastic
  • flexibile to work in shifts

CONTACT DETAILS:

Ritu (HR)

Jobs and Career Consultants Satya Towers,3rd Floor,Kothaguda X Roads.
Beside Mahindra Showroom and Nr Hitech City

Hyderabad

Ph : 91—8897730219

Email: voice.bpo1@gmail.com

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