Dell Walk-in Drive 2018| Freshers | B.E/B.Tech/Any Degree | 05 & 06 Mar 2018

Company Name: DELL

Website: www.dell.com

Designation: Senior Associate, Client Technical Support Associate

Venue Location:  Gurgaon

Venue date: 05 & 06 Mar 2018

Experience: Freshers

Salary: Best in Industry

Qualification: B.E/B.Tech/Any Degree

Eligibility:

  • Any Graduates who are freshers can apply for the drive.(Except MCA/M.Tech)
  • Undergrad with 1 year of international call Centre Voice experience.
  • Must be open to work in rotational shifts / night shifts in a 24/7 environment.
  • Must have excellent skills.
  • Ability to deal professionally with irate customers

Job Description:

  • Provide support related to installation, operation, configuration, customization, performance of assigned Dell products.
  • Diagnosis & resolving of the hardware problems and troubleshooting.
  • Responsible for OOW,Total Solutions, YTT and in Warranty extension sales.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. 
  • Documents problems in the support solution database for diagnostics and solution implementation. 
  • Ensure proper escalation procedures are followed.

Apply Mode: Walk-In

Date: 05 & 06 Mar 2018 [12:00 PM-3:00PM]

Venue Details:

Dell International Services,

Vipul Tech Square, Opposite Central Park,

Sector Road, Sector: 43, Gurgaon: 122002

Haryana

Documents Required: Updated CV, Valid Govt ID Proof, and Passport Size Photo.

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