FIS Recruitment 2018 | Associate Engineer | B.E/B.Tech/Any Degree | LD ASAP

Company Name: FIS

Website: www.fisglobal.com

Designation: Associate Engineer – Client Services

Location: Pune

Experience: Freshers

Salary: As per Standards

Qualification: B.E/B.Tech/Any Degree

Detailed Eligibility:

  • Any graduate BSC fresher can apply for this role.
  • Candidate passed out within 3 years can apply. Also candidates already working with small IT startups can apply.
  • Good verbal and written communication skills
  • Keen on learning new technologies and technical aspects
  • Candidate should be flexible enough to work in 24/7 support environment

Job Description:

  • Acting as a service desk agent.
  • Receiving calls, service requests , incident and defect logging etc..
  • Acknowledging the service requests/tickets in the shared mail box and making sure tickets are solved/escalated to correct department.
  • Maintain the case log statistics in desired format.
  • Follow-up on the open tickets and incident with client as well as internal teams.
  • Monitoring the system and escalating alerts as per SOP’s
  • Performing data integrity and system morning checks for MarketMap Apply Mode: Email

Apply Mode: Online

To Apply: Click Here

 

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