GenPact Off Campus Drive | Freshers & Experienced | 5 Aug 2017

Company Name: GenPact [Off Campus For Engineers]

Website: www.genpact.com

Designation: Associate / Sr. Associate [Hiring For Leading Search Engine]

Job Location: Hyderabad

Experience: 0- 5 Years

Salary: INR 4, 00,000/- LPA

Qualification: Graduates [B.Tech/B.Sc./Any Graduates]

Knowledge & Skills Required:

  • Excellent Communication Skills are required.
  • Experience in Technical Skills would be preferred.
  • Freshers having good communication skills are also eligible.
  • Basic Understanding of MS Office & Troubleshooting.

Job Description:

  • Ability to handle Customer query and resolve issues asap as per Standard Procedures.
  • Respond to customer inquiries and problem escalations.
  • Provide phone support to troubleshoot and resolve technical & other internet issues.
  • Maintain through understanding of process and policies.
  • Demonstrate innovation and intuition in identifying areas requiring operational improvement.
  • Deliver service & support to end-users.
  • Operating automated call distribution phone software via remote connection or over internet.
  • Interact with customers to provide and process information in response to various inquiries.
  • Inquiries, Concerns, requests about products & services.
  • Follow standard processes and procedures.

Apply Mode: Walk-In

Process: Interested candidates can call to HR for any query or can walk-in directly at below venue mentioned:-

Naidu [7997635330], Divyanka [9160955304], Bhuneshwari [8019935306], Pallavi [ 8297497800]

Venue Details:

Kamat Hotel

1-10-44/2, Chikoti Gardens,

Begumpet, Opposite Shoopers Stop,

Hyderabad: 500016

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