HCL Walk-in Drive 2018 |Any Degree|Venue date 22 to 25 May 2018

Company Name: HCL Technologies

Website: www.hcl.com

Designation: Customer Service Executive

Interview Location: Pune

Experience: 0-4 years

Venue date: 22 to 25 May 2018

Qualification: Any Degree

Salary: Rs 1.50 LPA to 1.75 LPA

Venue Location: Noida

Eligibility:

  • Any Graduate
  • Excellent written and Communication Skills.
  • Good command in verbal and written English
  • Good comprehension and correct grammar skills
  • Excellent computer/internet navigation skills

Job Description:

  • Handling and solving Customer problems through inbound phone while assessing client specific tools and knowledge base.
  • Follow escalation procedures for issues uncontrollable at CSR level
  • Updating different trackers like End User complaint tracker etc
  • Implementing feedback given during monitoring sessions by PICs /Team Leaders
  • Appropriate documentation on client CRM
  • Ensuring data security –proprietary data of customers
  • Meeting SLAs & maintaining Quality Standards
  • Registration & Scheduling for client examinations

Apply Mode: Walk-in

Venue Details

Date & Time : 22 to 25 May 2018 from 11AM to 6 PM

Location: 

HCL Technologies Pvt Ltd

N5 Building,

A-22, Sector-60

Noida, UP-201301

HR Contact: Priyanka Bhist

Required Documents: Updated CV, Passport size photograph & Photo ID Proof

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