IBM Off Campus Drive 2018 | Associate Systems Engineer | Across India

IBM Off Campus Drive 2018 | B.E/B.Tech/Any Degree | 27 October 2018

Company Name: IBM

Website: www.ibm.com

Designation: Technical Support Representative

Job Location: Bangalore

Venue Location: Chennai

Experience: 0-2 Years

Salary: As Per Standards

Qualification: BE/B.Tech/Any Degree

Batch: 2016/2017/2018

Venue Date: 27 October 20108

Detailed Eligibility:

  • Graduate
  • 0-2 Years relevant technical experience.
  • Proven communication skills
  • Knowledge in commercially standard applications and major desktop operating systems.
  • Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
  • Ability to work well in a fast paced environment
  • Proven ability to manage multiple tasks or projects with changing priorities
  • Time management and prioritization skills
  • Utilize available time effectively in order to achieve effective and efficient results  
  • Ability to capture a complete and accurate problem/symptom description of reported issues.

Job Description:

  • As a technical support associate you would be providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
  • Complex customer scenarios, documenting solutions and effectively providing dependable and timely resolution to all product related issues experienced by customers
  • Remote infrastructure support delivery
  • Perform problem cause analysis
  • Provide direct technical assistance via phone, email and chat

Apply Mode: Online + Walk-in

To Apply Click Here

Venue Details:

Date & Time: 27 October 2018, 9:00 AM

Location:

Saveetha Engineering College, (Nalli Arangam)

Thandalam, Opposite Chembarambakkam Lake

Chennai-Bangalore National Highways

Chennai,Tamil Nadu: 602 105

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