McAfee Recruitment 2018 | Freshers | Software Development Engineer | July 2018

McAfee Recruitment 2018 | Internship | Oct 2018

Company Name: McAfee

Website: www.mcafee.com

Designation: Technical Support Intern

Location: Bangalore

Experience: 0-1 Year

Qualification: 

  • Bachelor’s Degree in Engineering Or Bachelor’s Degree in Science Or Any equivalent Bachelor’s Degree in Science as recognized by Government body.
  • Industry certifications like CCNA, MCSE, S+ will be preferred.

Salary: Best in Industry.

Key Responsibilities

  • Act as the first point of contact for corporate/enterprise customers of McAfee.
  • Handle real-time voice calls and portal cases and respond in a timely manner.
  • Work in a team with assorted expertise.
  • Update customers on progress of their cases on a regular-basis.
  • Leverage team members’ expertise to deliver resolutions to customers in a timely-manner.
  • Maintain a friendly, open, approachable, positive attitude.
  • Willingness to work in 24×7 rotational shifts (including night shifts) is a must.

Technical Skills

  • Basic understanding of Microsoft Windows technology with some exposure to Server operating systems.
  • Basic networking knowledge.
  • Beginner level knowledge on Linux is preferred.
  • Knowledge of computer security procedures and protocol.
  • Exposure to security concepts is an advantage.

Apply Mode: Online

Click here to apply online

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