NTT Data Off Campus Drive 2018| Freshers |Graduate Engineer Trainee | LD ASAP

NTT Data Recruitment 2018 | Associate System Engineer|Freshers | Oct 2018

Company Name: NTT Data

Website: www.nttdata.com

Designation: Associate System Engineer

Job Location: Bangalore

Interview Location: Noida

Experience: Fresher

Qualification: B.E/B.Tech/MCA

Last Date: ASAP

Eligibility:

  • B.E/B.Tech/MCA

Job Description

  • Receiving Calls/Emails/Web tickets from end users (UK Based) for services, inquiries and problem notifications and log them into the ticketing tool
  • Attempt resolution of tickets relating to end user computing equipment
  • Resolve incidents within prescribed time limits, if possible, otherwise, escalate to appropriate level 2 groups
  • Triaging the tickets to different support groups based on category of the ticket
  • Following up on tickets and tracking them to closure
  • Providing sufficient and accurate information to users on the ticket status.

Apply Mode: Online

To Apply Click Here

 

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