Why some Indian IT firms still find it difficult to enable WFH to its employees

The Indian IT firms have a high talent pool and the best technologies. Even with all this, some firms still find it difficult to enable work from home to their employees. This could be due to the critical nature of the work being done at the firms.

The main problem lies in the firms that work on Outsourcing contracts. While outsourcing, it is agreed that the outsourcing services will be provided from a secure location which has good connectivity. The outsourcing firms which were started as back-offices or support-offices have become an extended enterprise. Due to this, there are many branches of the same firm operating in different states/countries.

Offering just a Laptop is not enough
The IT firms which are enabling work from home have to provide more than just a laptop. Along with the laptop, enabling good connectivity, checking the safety of home networks, adding monitoring mechanisms are some of the few things the firm has to offer.

Employee Safety is important
Recently, Cognizant CEO has sent out a mail to all of its employees stating that the company’s Crisis Management and Business teams have been working hard to provide full support to its employees by giving their own machines, virtual desktops, even sending them to their homes. These are followed by other companies as well like TCS. The companies have stated that the employee’s safety is the utmost priority. Also, the IT sector plays a key role in other sectors like finance, telecom, etc which of these cannot be utilized securely outside the firm premises.

WFH comes and its downsides
Apponomics CEO Nitin Kumar feels that even though working from home is a cool idea, in practicality it comes with a high risk. No company is prepared to allow all of its employees to WFH or work remotely. The industry feels that some of the risks involved with WFH are data breach/leakage, reduced connectivity. If these problems are to be solved, it involves high research and background work by the firms. But once these problems are gone, then working remotely is the cheaper option.

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