Amazon!! Work From Home | Walk-In Interviews | Freshers & Experienced Graduates |1-3Aug 2018

Company Name: Amazon

Website: www.amazon.com

Designation: 

• Virtual Customer Service Associate (VCC) [Work From Home]
• Customer Associate Process [Work From Office]

Job Location: Hyderabad, Bhopal, Indore

Experience: 0- 5 Years

Salary: Depends on Location

Benefits: NSA, OT, Sodexho Coupons

Qualification: Min Qualification 10+2. Any Graduate / PG are eligible.

Knowledge & Skills Required:

• Action Oriented, Self-Disciplined and Organized.
• Time Management Skills and Communicate clearly with internal & external customers.
• Ability to understand and address customer issues.
• Good Composition Skills.
• Ability to use Desktop/Laptop, Familiar with Windows 7, MS Outlook & IE, Typing Skills.

Preferred Criteria:

• Must be self-driven, motivated individual who can learn with minimal support from Manager and Lead.
• Ensure uninterrupted internet connectivity during work shifts so as to ensure max productivity.
• Ensure Work-Life environment with no disturbance during work hours.
• Comfortable in a facts-paced environment, multi-tasked, high energy environment.
• Will be creative & analytical problem solvers with a passion for excellent customer service.

Customer Focus:

• Excellent Customer Service Skills.
• Maintain focus on customer issue in a fast-paced environment.
• Ability to empathize with and prior customer needs.
• Inter-Personal Skills with a diverse customer base.
• Conflict resolution, negotiation and de-escalation skills.
• Resolve challenging customer issues, escalating when required.
• Determine customer needs and provide appropriate solutions.
• Maintain regular & reliable attendance, including daily schedule as assigned.
• Flexible with working schedule, may be expected to work weekends, holidays and events.
• Ability to work overtime as required by business.
• As much as 60 hours a week most often occurring in the weeks surrounding the Christmas holiday season.

Problem Solving Skills:

• Problem Solving Skills, Decision Making, Time Management, Prioritization of tasks.
• Ability to approach problems logically and rationally.
• Action oriented and self-disciplined.
• Organized and detail oriented.
• Effectively prioritize work time in various departments to meet business needs.
• Maintain composure in highly escalated situations.

Apply Mode: Online + Walk-In

Date: 1-3 Aug 2018

Venue Details: [Hyderabad] [10AM Onwards]

Amazon Development Centre,

Raheja Mind Space,

Building No: 9, 10^th Floor,

Opp. To Westin Hotel, Phase- 2, Hi-Tech City,

Telangana: 500081

Venue Details:

For Indore & Bhopal Locations:

Date: Mon to Fri 

Timings: 10.30AM to 3 PM 

Please carry your resume and mention HR Pritpal Singh on the first page of your resume for reference

Contact : Pritpal  – HR : 8240491734 (Availaibility between 11 am to 8 pm)

Venue: 

Amazon Development Centre India Pvt. Ltd,

Regus building, 3rd floor, 

Above DP jewellers, Opp high court,

Indore.

For Bhopal venue:  Plz mail or call the HR person
Note: Please carry resume, passport size photograph and one Original Govt ID proof for interviews. 

Below is Job Description for Amazon to Work from Office:

Walk-In @ Amazon | Freshers & Experienced | 1-3Aug 2018

Company Name: Amazon

Website: www. amazon.com

Designation: Customer Service Associate

Job Type: Contract & Permanent

Job Location: Hyderabad

Experience: 0-5 Years

Salary: Depends

Other Benefits: Transport Allowance + Night Shift Allowance + Sodexo Meal Pass + Over Time Benefits + Performance Incentives.

Qualification: Min Qualification is 10+2. Any Graduate / PG are eligible.

Communication Skills:

• Excellent Communication Skills (Written & Verbal).
• Ability to communicate correctly and clearly with all customers.
• Excellent documentation skills.
• Good Comprehension skills & Ability to understand and state the issues customers present.
• Ability to concentrate follow customers issues without distraction to resolution.
• Good composition skills & Work successfully in a team environment as well as independently.
• Ability to compose grammatically correct, concise and accurate written response.

Computer Knowledge/Skills:

• Ability to use a desktop computer system.
• Familiar with Windows XP, MS Outlook, MS Word & Internet Explorer.
• Excellent typing skills.
• Demonstrates understanding of Internet, Amazon.com website and competitor websites.
• Ability to successful navigates websites.
• Proficient knowledge of email applications & Ability to learn in various media.
• Successfully adapt to changes in the work environment.
• Excellent Problem Solving Skills.

Customer Focus:

• Excellent customer service skills including maintaining focus on issues in a faced-paced environment.
• Ability to empathize with and prioritize customer needs.
• Demonstrates interpersonal skills with a diverse customer base.
• Demonstrates conflict resolution, negotiation and de-escalation skills.
• Resolve challenging customer issues, escalating when ever required.
• Determine customer needs and provide appropriate solutions.
• Maintain regular and reliable attendance including the daily schedule as assigned.
• Flexible with the working schedule; may be expected to work weekends, holidays and events.
• Work overtime as required by business – as much as 60 hours a week.
• Most often occurring in the weeks surrounding the Christmas holiday season.

Problem Solving Skills:

• Effective Problem solving skills.
• Including decision making, time management and immediate prioritization of tasks as assigned.
• Ability to approach problems logically and rationally.
• Action oriented and self-disciplined.
• Organized and details oriented.
• Ability to quickly and effective prioritize work time in various departments to meet business need.
• Ability to maintain composure in highly escalated situations.
• Qualified candidates will be comfortable in a multi-tasking, high energy environment.
• Will be creative and analytical problem solvers with a passion for excellent customer service.

Venue: [Hyderabad Location]

Time: 10AM Onwards

Amazon Development Centre,

Raheja Mind Space,

Building No: 9, 10^th Floor,

Opp. To Westin Hotel, Phase- 2, Hi-Tech City,

Hyderabad.

Note: Please carry resume, passport size photograph and one Original Govt ID proof for interviews. 

Tagged : Experienced Graduates / Fresh Graduates / Off Campus / Walk-In