Position 1: Call Center Executive(Inbound & Outbound)

Experience:

• Minimum 6 months in  BPO
• Knowledge of computer basics
• Good communication skills
• Fresher can also apply
• Aptitude to learn new things
• Sincere and Hardworking

Qualification: Minimum HSC Passed

Location: Belapur

Position 2: Data Entry Operator

Job Profile:

• Experience in Data Entry Skills
• Good Typing Skills, Min. 25wpm
• Capturing alphabetical and numerical data and input in the software
• Ability to operate a standard PC keyboard accurately above the minimum acceptance rate
• Able to maintain confidentiality of information and records

Qualification: Min HSC. Passed

Location: Belapur

 

Position 3: Quality Analyst

Job Profile:

• Bachelor degree or equivalent.
• 1 year experience in Quality of Voice Process.
• Involves listening to Inbound/Outbound calls, eye on the quality parameter, also provide solutions using the database.
• Ensure CSRs are updated and process updates
• Conduct timely Feedbacks / Coaching,  Briefings and CSR development related activities
• Requires good communication skills
• Experienced in MS Office applications.

 

 

To apply for the any of the above job, mail your resume to jobs@shelltransource.com